Articles on: App

How can I enable download buttons on the 'Order Status' and 'Thank You' pages?

Without 'Checkout Extensibility' Feature:

Download buttons will automatically appear for customers on the 'Order Status' and 'Thank You' pages if:
- You have installed the app.
- The order includes at least one digital product added through the app.

With 'Checkout Extensibility' Feature:

If you use the 'Checkout Extensibility' feature from Shopify, follow these steps to show the download buttons:

Access Theme Settings:
- Navigate to 'Settings' > 'Checkout' in your Shopify admin and click 'Customize'.

Theme Settings

Modify the 'Thank You' Section:
- In the theme editor, select the 'Thank You' section.

Modify Thank You Section

Add App Block:
- Click on 'sections', then 'Add app block'.

Add App Block

Enable EDP App Block:
- Select the EDP app block and click 'Save'.

Don't worry if you see a spinning block or if it disappears on its own. This is completely normal, and the download buttons will appear as expected once a digital order is placed.

Enable EDP Block

Repeat for 'Order Status' Page:
- Follow the same steps for the 'Order Status' page.

Order Status Page

Need Assistance?
Don't hesitate to contact us if you require assistance enabling these buttons. We're here to help and we would be happy to enable the buttons for you

Updated on: 14/08/2024

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