I'm unable to select a variant when setting up a digital product — what’s wrong?
This issue can happen if you previously deleted some variants from this product that were digital variants in the app in the past.
To fix it:
Open the app and find the product in your product list.
Click on "Edit Digital Product".
You’ll see a screen like this:
Click the trash icon next to any deleted variants that are still listed.
This will clean up and resync your product variants with the app. Once that's done, you should be able to see and select the correct variants when creating your digital product.
To fix it:
Open the app and find the product in your product list.
Click on "Edit Digital Product".
You’ll see a screen like this:
Click the trash icon next to any deleted variants that are still listed.
This will clean up and resync your product variants with the app. Once that's done, you should be able to see and select the correct variants when creating your digital product.
Updated on: 26/03/2025
Thank you!