My imported orders are not fulfilled by the app, how to fix that?

In a recent update from their API, Shopify does not send the orders_paid webhook anymore to apps for some imported orders. EDP relies on the orders_paid webhook to fulfill orders and that's why it may fail to create the digital orders in this case. However, I recently added a quick fix if you are impacted by this issue.

Please follow the steps below to have your imported orders fulfilled again by EDP :

• Go to the "Settings" page of the app
• Go to the "Expert Features" tab in the "Settings" page
• Scroll down to the bottom of the app and set "Yes" under the option "Use Shopify orders create webhook"
• Click the "Save" button and you're done! Now imported orders should be fulfilled again.

Updated on: 19/04/2023